Do better reviews matter for your BnB?

Smartiz enables you to

replace the old & dated (and often paper-based) handbook by a digital experience
create a permanent communication channel with your guests via our live concierge
offer intelligent content and nudges to keep in touch with guests automatically, saving you time and effort

Resulting in improved reviews which makes your BnB the top one on the market.

Want to be part of the Smartiz Community?

Website - Smartiz - Contextualised Information for Guests.png

Let's start with some facts...

The hospitality industry is going through unprecedented disruption. AirBnB itself has more than 7.9 million listings and more than 425 million nights booked in 2019 only.

Guests decide to book an Hotel based on its location, service and the convenience it offers

Hotels are very convenient, have personnel onsite, and can offer a range of extra services. Yet it's much more costly than a BnB property, and most likely much much smaller.

Websites - Smartiz - Burgenstock Resort Guest Decision Search.png

Websites - Smartiz - The Hotel Guest Decision Search.png

Guests decide to book an AirBnB or Booking.com property based on its location, cost and pictures

Hosts needs to maintain their recommendations, check in information and check out instructions in multiple systems and resort to DIY solutions like WhatsApp Groups to maintain contact. When a problem arise, the Host often checks out and is not as responsive as it could be, leaving the Guest frustrated. There must be a better way!

Websites - Smartiz - Booking.com Guest Decision Search.png

Websites - Smartiz - AirBnB Guest Decision Search.png

How do we bridge the gap? Welcome to smartiz.

Bad reviews are a thing of the past

A guest comes to your place, and for you everything goes well. Until their review. Your guest had a bad experience, did not say anything during the stay and left you to manage a reputation downside with a bad rating. Now you wonder... why did the guest not contact me?

Sounds familiar? Most BnB owners would have experienced it. Smartiz reduces the risk of this to happen by using behavioral-science based nudges and our live concierge.

Website - Smartiz - Bad reviews are a thing of the past.png

Intelligent nudges and a live concierge which help keep the contact, create trust and a positive relationship

Keep in touch with your guests live 24/7, give your front-office team access to our concierge flow, automate your nudges and see how your guests interact with your systems. All from one place.

All the information and workflow in one place

You might be updating a brochure, sending it by email, Messenger or WhatsApp, having to manage multiple channels like AirBnB, Booking.com or VRBO.

Simplify your setup by bringing your recommendations, things to do and information in one place, for ever.

Join the Beta

Website - Smartiz - Information Management.png

Our BnB hosts are already active across

Subscribe to Smartiz, or start a free trial...

don't miss out...

Silver
49.90CHF
Every month
Get the app. Use your own device.
7 day free trial
- Digital Handbook
- Concierge & Live Chat
- Intelligent Nudges
- Content Automation
Popular
Gold
69.90CHF
Every month
Get the app & our Smartiz Tablet.
- Tablet & Docking Station
- Digital Handbook
- Concierge & Live Chat
- Intelligent Nudges
- Content Automation
Platinum
99.90CHF
Every month
Get the app, the Smartiz Tablet & All Inclusive Service
- Concierge 24/7 (French, English available)
- Content Updates (5 per month)
- Tablet & Docking Station
- Digital Handbook
- Concierge & Live Chat
- Intelligent Nudges
- Content Automation